What is Agile

In this post, we explain the different meanings of the word Agile in 2021. Today, the term “Agile” and agile organizations are used in many media and contexts. For many, it is considered a buzz word. Many coaches are critical because it washes out the meaning of the word. At the same time, it is also a kind of accolade for a movement when all big and small consulting organizations like (McKinsey, BCG, Deloitte, etc.) suddenly offer Agile transformations.

Gartner Hype Cycle Agile
In different industries, “Agile” is independently running through the Gartner hype curve. In software, we have long since reached the “plateau of productivity”. In administration, it’s rather close to the peak. (Attribution, Gartner-Hype-Cycle)

For the respective short explanation of a meaning of Agile click on what interests you in the table of contents below.

Different terms and synonyms for Agile

Before you read on, take a moment to ask yourself. What do you associate with the word “Agile”? Here are some answers we hear over and over again:

  • Motivated
  • Self-reliant
  • Adaptable
  • Agile
  • Quick
  • Authentic or Honest
  • Flexible
  • Iterative, step by step

Below we explain how Agile is related to each of these words.

Agile: Definition and agile software Development

Before we present the various meanings today, let’s look at the original definition of the term “Agile”. A look at the history of its origins often helps.

Before 2001, the adjective “agile” was used rather rarely in English. For example, when describing dogs: “agile dogs”. Then, in February, 17 experts, known at the time for popularizing the so-called “lightweight development methods”, met in Utah. Their intention was to come up with a new term and to formulate what they have in common. “Lightweight”, after all, is not adequate to describe the methods that were used to create the largest and most stable software platforms at the time.

Here’s what we gleaned from the personal narrative of Craig Larman, who was invited but not there himself: When it came time to vote for the term, there were several options on a flip chart. We know the winner – “agile.” The other terms that received the most votes were: “adaptive” in 2nd place and “flexible” in 3rd place.

The original definition of Agile is closest to the terms adaptive and flexible.

Everything these 17 leading experts in software development and agreed upon at the time can still be found today at: http://agilemanifesto.org/. There are two things, the Agile Software Development Manifesto and the 12 principles behind it. Strictly speaking, these are the only things that can definitely be called Agile.

Popularität von Agile steigt mit der Zeit
Development of search queries (relative Y-axis) for the word “Agile” on Google from 2004 (no earlier data available) to November 2020, relative scale. Source: Google Trends

Agile means self-organization & self-responsible work

But the idea of Agile has become much more widespread and much less associated with software today. In fact, most people who approach us at Agile.Coach about Agile are hoping for more effective self-organization and self-responsibility in their organization.

The basic idea behind Agile is – here lies a common root with “The Toyota Way” (or “Lean” as it was christened by MIT scientists) – respect for people. Building the work system in a way where leadership can trust their motivated people to be the best experts and make the best decisions for their projects.

Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.

Principle #5, Agile Software Development Manifesto

In fact, the various frameworks and agile methodology building blocks provide different approaches for people in an organization to gradually take on more responsibility and for leaders to become less tactical and more strategic in their decision-making.

Economic meaning of Agile: Maximum Principle

One of the reasons for today’s popularity of Agile is that this term hides various business practices that all have in common that they follow the economic maximum principle.

The minimum principle means achieving a fixed result with a minimum use of resources. This is achieved by optimizing processes and focusing on efficiency. This includes classic project management or 6-Sigma.

The maximum principle means to give oneself a fixed resource basis and thus to strive for a maximum result. If the end result is unclear, the minimum principle is not applicable. The ability to focus on what is best at the moment, deliver it quickly, and reorient is what makes the most economic sense. This is exactly what such frameworks as: Lean StartUp, Effectuation, Hypothesis Driven Development, etc. Here the focus is on effectiveness (doing the right things) rather than efficiency (doing things with little resources).

Briefly, it should be mentioned that people often talk about the minimax principle – maximum result with minimum resources. This does not exist. In purely mathematical terms, you can only optimize one variable while keeping the constraints fixed.

Agile means new kind of leadership and real coaching

At first glance, there is no connection between the above paragraph about self-organization and the economic maximum principle. But if you look closer or try to implement it, the following becomes clear: To harvest effectiveness in a complex (or VUCA) world, the most important capability of an organization is to be adaptive. This brings us back to the original synonyms for the term Agile from the original namesakes.

This adaptability requires rapid information flow and decision-making. In a small organization, this is a given regardless of the internal structure because everything is clear. In large classical organizations with typical hierarchical decision-making structures, this speed is lost.

For this reason, agility means for many employees that they are expected to take responsibility in areas that they did not consider their own before. At the same time, for managers, this means learning to lead differently and, in particular, to adapt their leadership to the situation. Leaders learn to work more on the system, rather than within the system.

Example: When a project manager prepares a customer presentation by himself or makes decisions about the specific design of a product by himself, he is working within the system. There’s nothing wrong with that. Every employee has tasks in the system that he or she performs.

However, the higher the power in an organization, the more important the work on the system becomes. This means for the example above: How can I change the decision-making process and the framework conditions for designing the product in such a way that the people with the direct design competence can make as many decisions as possible themselves?

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In order to work on the system, you need skills such as: observing, listening, coaching, facilitating, and self-reflection.

Agile means empirical work

As indicated above, Agile organizations often make decisions faster. And something else is important. As Agile works in the complex unpredictable world, these decisions are not based on internal KPIs but on observations and measurements of one’s impact on the outside world.

We call this way of controlling one’s process – empiricism or empirical process control. This is exactly what is behind the Build-Measure-Learn cycle of Lean StartUp or the PDCA (Plan-Do-Check-Adapt) Deming cycle.

Lean StartUp3 artifacts and 3 activities of the Lean StartUp Build-Measure-Learn cycle.
Lean StartUp3 artifacts and 3 activities of the Lean StartUp Build-Measure-Learn cycle.

For many organizations, learning to measure their impact means learning to do it purposefully and quickly. If all decisions depend only on annual sales, the earliest you will know if a product cycle was successful is a year after it was completed (often 3-7 years). That is too slow.

What helps here are reliable leading indicators on the one hand. At the same time, an organization must also learn to split its work differently. In a way that allows to measure real progress after a short time.

Agile also means technical excellence

The aforementioned ability to split up work comes with an important big consequence. Agile doesn’t just mean that the process of managing the work changes, but that – how we do our work – changes as well. We need to deliver partial products in short periods of time – we call them increments – that can have an impact. And these increments together have to make not a lot of little things but a coherent whole. This is a craft that everyone involved must learn. And this is an area that is not clear to many at the beginning of such a project.

An example – technical excellence in marketing campaigns:

Let’s imagine that we are used to planning our product for half a year before we deliver it. Let’s take a marketing campaign as a product example. This means that we discuss many global architecture decisions for a long time at the beginning and then make them firm. For example, at some point we decide to focus on advertising on TV and in magazines. Then all the rest of the work is planned: TV commercials shot and ads created. When these are delivered, we may realize, this early decision for TV was wrong. We would have achieved much more if we had relied on a social media campaign.

Incremental approach here would mean making small sub-campaigns and using them to test the effectiveness of different marketing channels. And in doing so, keep running and slowly building up the entire campaign.

In detail, this often means using different tools and standardizing interfaces, applying different working practices. Here: practices that allow quick switching from a TV spot to a Youtube spot to a magazine ad. These practices are what’s called technical excellence. And they differ depending on what you’re doing.

Agile means cross-functional work

In order to be able to quickly deliver the increments – partial campaigns – mentioned above, cross-functional teams are usually necessary. Experts, who otherwise only do their part and hand over documentation or specifications to each other, now work together as a team and take joint responsibility for the result. Joint or shared responsibility – is typically easier said than done and usually requires a coach. In the Scrum framework, we call this person – Scrum Master.

Agile means Scrum (or Kanban)

Even though the Agile Manifesto can be lived without them – there is a lot of knowledge and methods in the frameworks Scrum and Kanban to help an organization to make the first step towards agility. We have described each framework in detail here, so here just briefly.

Scrum helps among other things to:

  • establish and understand important feedback mechanisms and operating principles of self-organization.
  • build minimal structure for self-organization, cross-functionality and effective delegation.
  • Create clarity of roles and explicitly introduce the coach role (Scrum Master), which promotes team ownership and new leadership in the organization.
Scrum Framework im Vertrieb
Scrum Framework in Sales: This is what it looks like when a leader in sales has introduced Scrum. There is the Product Backlog and the Definition of Done as specifications. The team members decide about their own work. Read more in the detailed Scrum article.

Kanban helps:

  • to understand and visualize existing processes in knowledge work
  • to identify and eliminate bottlenecks in processes
  • Measure process results and achieve a balance between requirements and capacity.
Kanban-Balance
The goal of Kanban is to achieve a balance between the amount of requirements and processing capability in the work system. More can be found in the detailed article on Kanban.

Agile means digitization

For many organizations and also the state, Agile is only a side issue that is triggered by another issue – digitization. Digitization usually means that processes that were previously analog are now replaced by (partially) programmed processes.

Digitalisierung in der Vorstellung vieler Menschen
About as confusing as digitization is for many employees of a public authority

Here, there are two sources of unpredictability at once and thus the need for Agile:

  • On the one hand, the digitization of an organization directly creates software. Here, it is in the nature of things to rely on Agile methods. Software tools and requirements are constantly evolving. There is a lot of uncertainty in how the usage scenarios and interfaces should look and work.
  • At the same time, most organizations find out that in detail, all theoretical processes, no matter how well described, always require exceptions to work in reality. There are places where manual adjustments have to be made and inconsistency has to be tolerated for a periods of time. This means that adaptability and changes are needed again and again.

In addition, when process regulations change, these changes must also be reflected in the software. All this calls for employees who understand their system themselves and can form cross-functional teams, core elements of Scrum.

Agile Project Management – Definition

Ken Schwaber, one of the founding fathers of Scrum, wrote the book “Agile Project Management with Scrum”. Therefore, we claim that the best definition of this controversial term – Agile Project Management is Scrum.

Screenshot Scrum Alliance® Webseite 2013
The screenshot of the Scrum Alliance website from Archive.org on July 24, 2013. The words about the agile project manager are highlighted. The term Agile Project Management is very common today, even though Ken Schwaber, the founder of Scrum Alliance criticized it afterwards.

Ken himself is said to have declared it a mistake later. Nevertheless, this is exactly how it is (mis)understood by many people today. For many, the most difficulty is created by the self-evidence behind the term “project” as something limited in time.

Many dysfunctions in organizations have their origin in the fact that a long-term goal is broken down into short “projects”, each with different project leaders. This makes the whole process very inflexible. In addition, each individual sub-project tries to be “successful” for itself and accepts, for example, small quality deficiencies and suboptimal sub-aspects. For the long-term goal, these quality deficiencies and inappropriate sub-aspects often add up to an unusable end result. None of the “small” project managers is responsible for this large end result.

Summary

There are many factual reasons why adaptability is required of all organizations in today’s world. The term Agile is now used to describe various frameworks, practices, methodologies, approaches, and leadership approaches that support an organization’s adaptability.

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